Certificate in Minimising Loss in a Retail Store

Duration: 4 – 16 weeks

Certificate in minimising loss in a retail store is designed for a retail shop assistant, shop owners, managers and security officers who work in the retail environment/ store. This course will provide you with basic knowledge and skills in order to prevent store theft or store, retail loss. 

This course will also be useful to those who are looking for an entry-level role in a retail store.

$85.00 $68.00

Retail Loss Retail Theft prevention e1532000976913 - Certificate in Minimising Loss in a Retail Store

Chapter 1 : Apply store security

This section is about setting up store security and various considerations that must be applied when applying store security.


Chapter 2 : Handle and secure cash

This section is about handling cash safely and securely. It includes various potential issues with having cash at the register and how cash handling can be minimised including various payment methods.


Chapter 3 : Observe and deal with suspected behaviour

This chapter is about observing customer or suspected individuals, including what should you look for, and what are the different high-risk timings.


Chapter 4 : Dealing with internal and external theft

This section includes what internal and external theft is. What are the reasons for internal theft, various security systems, and how internal theft is carried out? It also includes various tactics used by external thieves.


Chapter 5 : Secure products and equipment in a secure manner

This brief chapter details how products and equipment should be stored to avoid theft.


Chapter 6 : Minimise theft

This chapter is about learning various techniques and customer service oriented measures that can be used to avoid theft.


Chapter 7 : Maintain surveillance of marchandise

This chapter is various surveillance techniques that can be used to minimise theft, their benefits and limitations


Chapter 8 : Check customers bags

This section is about checking customers bags, benefits and legal limitations. It also includes retailer’s right to conduct a customer’s bag, conducting a bag check and dispute procedures.


Chapter 9 : Maintain security of cash, cash register and keys

This section is about securing cash and cash register keys. It includes understanding various cash procedures


Chapter 10 : Maintain security in regards to customers, staff and outside contractors

This section is about building security, various factors affecting it, armed robberies, practices that can help reduce robberies, procedures to include during an armed holdup and various security procedures for staff, contractors and customers.


Chapter 11 : Deal with suspected or potential thieves

This section is about dealing with suspected behaviour from potential thieves. It includes various strategies you should you in case you suspect someone to be a thief – what should you do when someone has concealed an item (potential thief)


Chapter 12 : Handling and storing stock

This section is about learning various strategies used to store stock. It includes storage conditions, rough handling, staining and spillage, fading and opportunities to remove the damaged stock


Chapter 13 : Minimise stock loss through wastage

This section is about learning various strategies to minimise stock loss, such as stock rotation and how to rotate stock such as first in and first out (FIFO)


Chapter 14 : Minimise stock loss from over supply

This section is about ensuring correct stock amounts are prepared for the individual transaction and how good received should be handled and stored.


Course Features

  • Flexible online course
  • Up to 12 months access
  • Accessible on any computer and mobile device
  • Trainer and admin support available
  • The curriculum is written by Industry experts
  • Track your learning by completing short activities

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